When the portal doesn’t show enough detail, a retrieval bundle is the upgrade: request and package publicly available counter/records documents and attach them to your Permit Due Diligence Dossier.
Retrieval timelines depend on counter hours/queues and document availability (often 2–5 business days)
They need details the portal doesn’t show clearly: exact scope language, missing finals context, correction history, or supporting public attachments.
No. Counters and jurisdictions control what is available and releasable. If something is restricted, you’ll receive a clear “authorization needed” note and alternatives.
Not always. Plan sets are often restricted. Retrieval bundles focus on documents that are publicly available through the agency.